FAQs - Registration and login
Frequently asked questions
- I do not have a username, but I would like to use safeMedicate.
- I can log in, but I am receiving an Account Expired message.
- I have been given my username, but I do not have a registration key.
- When I launch a program, I get a blank screen.
- Why do you need my email address?
- When registering my username, the system says my email choices must match.
- When registering my username, the system says my password choices must match.
- When registering my username, the system says my username has already been registered.
- When registering my username, the system says my details cannot be found.
- When logging in, the system returns me to the front page with no error message.
- The system says my details have not been recognized.
- I have forgotten my username and/or password.