The system says my details have not been recognized.

This message can appear for several reasons:

  • If you were issued a username and registration key from your university or organization, you must register before you will be able to log in. To register, click the Login button on the main screen and then click the Register a new username link in the Sign In area of the screen.
  • You may be entering your username, email address, or password incorrectly.
  • You may be trying to log in on the UK safeMedicate website - which is versus (North American website).

If you have forgotten your login details, please complete and submit a support request to have them sent to you.

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